16 week syllabus

16 week syllabus

We will learn 20 vocabulary words a month and learn its usage through vocab practice.

Week 1
Basic Introduction
Basic Telephone Conversation
Basic Voice Mail Communication
Basic Email correspondence

Week 2
Business Vocabulary
Business Conversation
Intro to Negotiation
Practice
Intro to Sales Tactics
Sales Tactics Practice
Vocab Practice

Week 3
Business Vocabulary
Business Conversation
Intro to Presentation
Presentation Practice
Vocabulary Practice
Quiz

Week 4
Business Vocab
Vocab Practice
Consumation of a deal from inquiry to sales.

Week 5
Intro to Trade English
Trade Vocab
Vocab Practice
Intermediate Negotiation
Negotiation practice

Week 6
Trade Vocab
Vocab Practice
Intermediate Sales Skills
Sales and negotiation practice

Week 7
Trade Vocab
Vocab Practice
Intro to Corporate Culture
Intro to Business Etiquette
NDNC (Non-Disclosure, Non-Circumvent Contract)

Week 8
Intro to Accounting Vocab
Vocab Practice
Intro to Problem Solving
Intro to Team Dynamics
Case Studies
Quiz

Week
Accounting Vocab
Vocab Practice
How to generate leads/prospecting
Customs Clearance Scenarios
Dealing with customs

Week 10
Banking Vocab
Vocab Practice
Intro to Customer Service
Intro to Research
Customer Service scenarios
Quiz

Week 11
Banking Vocab
Vocab Practice
Intro to Outside Sales
Intro to Referral Generation

Week 12
Finance Vocab
Vocab Practice
Intro to Customer Retention
Intro to Effective Management
Problem Solving
Quiz

Week 13
Intro to Effective Management
Intro to Effective Marketing
Effective Use of Blogs
Advanced Sales Techniques
Presentation

Week 14
Intro to Business Law
Intro to podcasting/How to publish a podcast
Intro to Moderation
Moderation Practice (Topics will be chosen in class)

Week 15
Intro to Mediation
Effective copy-writing
Conflict resolution
Management reorganization

Week 16
Intro to Arbitration
Difference between mediation and arbitration
Intro to ICC (International Chamber of Commerce)
Presentation
Sales
Negotation
Conflict Resolution