Telephone Conversation

Receptionist: Thank you for calling (company name), this is (your name) speaking, how may I direct your call?

Caller: May I speak to (name)?
Is (name) available?

Receptionist: Who may I ask is calling?

Caller: My name is (name) from (company name)

Receptionist: (If she/he’s not in)
I’m sorry, he’s a) not available right now
b) Tied up at the moment
c) stepped out of the office
d) on a sales call
e) on vacation until (date)
f) off for the day/gone for the day

Would you like to leave a message?
Would you like to leave a voice mail??

Caller: (yes): Yes, my name is (name), from (company name) and my number is (phone number)

Receptionist: (If she/he’s in)
I’ll put you right through.

Caller: Thank you.