Vocab 3 Practice Dialogue

Customs Broker Dialogue:

A: Elite Customs Broker, how may I direct your call?
B: Yes, may I speak to Mr. Lee please?
A: One moment, I’ll put you right through.
A: Mr. Lee speaking.
B: Hello, this is Reese, I want to check to know how long my product will be in quarantine?
A: Your products will be in quarantine for about a week.
B: Thank You, when will it clear customs?
A: It should clear customs right after the quarantine.
B: And what is your fee?
A: Our minimum fee is 30,000won or .025%, whichever is greater.
B: Thank You.

Freight Forwarder Dialogue:
A: When will my order be ready to pick up?
B: It will be ready for pick up on May 22nd.
A: Will you break down the fee for me please?
B: Sure, for air, it is $1.85 per kg plus a .30 cent fuel charge per kg and .15 cents security surcharge. There will also be a trucking fee of $300 and a $55 handling fee.
A: How many pallets will this order have?
B: There are 8 pallets.
A: Then can I have it sent FCL?
B: I’m sorry for FCL, you’ll need 2 more pallets to fill the container.
A: I know but, the FCL price will be cheaper than the LCL price.
B: Let me see what I can do and I will call you back, is that OK?
A: That sounds good, when will you call me back?
B: Later this afternoon.

Buyer/Seller/Agent Dialogue:
A: I’m interested in your products here, who’s your supplier?
B: I’m sorry I’m not at liberty to disclose that information. Will you sign the NCND Agreement please.
A: I won’t sign anything until you tell who the supplier is.
B: As I said previously, “I’m not at liberty to disclose that information.” Let’s sign the NCND first and then we can discuss this matter seriously.
A: I’m sorry I need to know who the supplier is, so that I can make sure the quality is good.
B: Sir, do you plan to circumvent me?
A: No, it’s not that at all, I just want to make sure it’s a good supplier.
B: If you don’t sign this NCND, we can not go any further in our discussion. Have a nice day.


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